By accessing or using this website, you agree to comply with and be bound by these Terms of Use. Please read them carefully before proceeding.
These Terms of Use apply to your access to and use of the Tommee Tippee Kenya website and any services provided through the website. If you do not agree to these terms, please do not use this website.
1. Introduction
1.1 This website is owned and operated by Alami International, an authorised distributor for Tommee Tippee. Adenzo Comfies is the exclusive distributor of Tommee Tippee in Kenya, responsible for product distribution, customer service, and order fulfilment.
1.2 While Alami International manages the website and provides access to product listings, orders and deliveries are fulfilled by Adenzo Comfies, and customer service is the responsibility of both Alami International and Adenzo Comfies.
1.3 By using this website, you acknowledge that Alami International and Mayborn (UK) Limited is not responsible for operational activities carried out by Adenzo Comfies, including shipping, pricing, or inventory. Customer service may be managed by either party depending on the nature of the enquiry.
2. Purpose of the Website
2.1 This website serves as an informational and transactional platform where Kenyan customers can learn about Tommee Tippee products.
2.2 Users may browse products, be redirected to make purchases, and seek product support. All transactions and deliveries are managed by Adenzo Comfies, while customer support may be provided by either Adenzo Comfies or Alami International depending on the query.
2.3 Alami International or Mayborn (UK) Limited does not process orders or payments. These are fulfilled independently by Adenzo Comfies.
3. Ordering and Inquiries
3.1 Orders are placed, received, and processed through the redirected links to Adenzo Comfies website. Please contact them directly for order confirmation, status updates, and support.
3.2 Alami International continue to maintain the platform and provide visibility for Tommee Tippee products, but all operational handling (including inventory, shipping, and some customer queries) is managed by Adenzo Comfies.
3.3 Each transaction is subject to the terms and policies of Adenzo Comfies. We recommend reviewing these terms before completing any purchases, here.
4. Shipping and Delivery
4.1 All shipping and delivery services are the responsibility of Adenzo Comfies.
4.2 Shipping times, delivery charges, and logistics are determined by Adenzo Comfies. Please contact them directly for accurate and up-to-date delivery information.
5. Product Information
5.1 Product listings on this website are for reference purposes only. Availability, pricing, and product specifications are determined and updated by Adenzo Comfies.
5.2 For purchase-related queries, please communicate directly with Adenzo Comfies.
6. Privacy and Security
6.1 Alami International and Adenzo Comfies respect your privacy and ensures compliance with applicable data protection standards. Here, you can view our Privacy Policy. Please also refer to Adenzo Comfies' Privacy Policy.
6.2 When you place an order or share your information with Adenzo Comfies, your data is handled in accordance with their privacy policy. Alami International or Tommee Tippee is not responsible for how Adenzo Comfies manages your personal data.
6.3 Both Alami International and Adenzo Comfies are independently responsible for compliance with applicable Kenyan data protection laws.
7. Limitation of Liability
7.1 Alami International is not liable for any loss, delay, or issue arising from sales, shipping, or customer service provided by Adenzo Comfies.
7.2 Alami International and Mayborn (UK) Limited does not guarantee the accuracy of product availability, pricing, or delivery information provided by Adenzo Comfies. Please refer to their terms for specific conditions and guarantees.
8. Modifications to Terms
8.1 Alami International reserves the right to update or modify these Terms of Use at any time.
8.2 Continued use of the website after such changes constitutes your agreement to the revised terms.
9. Compliance with Kenyan Law
9.1 These Terms of Use and the use of this website are governed by the laws of Kenya, including relevant e-commerce laws.
9.2 While Alami International operates the platform in compliance with relevant legal standards, Adenzo Comfies is solely responsible for compliance in all matters relating to sales, delivery, and some customer interactions within Kenya.
10. Contact Information
10.1 If you have any questions or inquiries, please contact using following details:
Email: info@adenzo.co.ke
Phone: +254 743 190 290 / +254 728 999 111
Address:
Adenzo Comfies
Broadwalk Mall
2nd Floor
Ojijo Road Nairobi
Kenya
Email: accounts@alami.co.uk
Phone: 020 8533 7800
+44 20 8533 7800Address:
Alami International Limited
7 Bridgefields
Welwyn Garden City
Hertfordshire
United Kingdom
AL7 1RX
By continuing to use this website, you acknowledge that you have read, understood, and agreed to these terms of use.
This Terms of Use was last updated in November 2025.